Return Policy
Effective Date: 03/11/2024
Thank you for shopping with K-Pop N More, LLC ("K-Pop N More," "we," "us," or "our"). Please review our return policy carefully before making a purchase.
1. All Sales Are Final
We do not offer refunds or returns for change of mind or buyer's remorse. All sales are final.
2. Exchanges for Defective Products
We strive to provide high-quality products, but if you receive a defective item, we will gladly exchange it for the same product. To be eligible for an exchange, the defective product must be reported within 30 days of purchase and accompanied by a proof of purchase (e.g., order confirmation, receipt).
3. How to Initiate an Exchange
To initiate an exchange for a defective product, please follow these steps:
4. Return Shipping
If you are eligible for an exchange due to a defective product, we will cover the cost of return shipping. Please follow our customer service team's instructions for returning the defective product.
5. Exclusions
Please note that our return policy does not apply to the following:
6. Final Decision
K-Pop N More reserves the right to determine whether a product is eligible for exchange based on the reported defect and proof of purchase.
7. Changes to This Return Policy
We may update this Return Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
By making a purchase from K-Pop N More, you agree to the terms of this Return Policy.
Last updated: 03/11/2024
